Unified Communications news from FierceVoIP
Unified Communications
Unified Communications is rapidly being deployed across enterprises as companies seek to converge their voice and messaging and integrate their business processes with their communications. The aim is to improve both employee convenience and productivity but also shorten and improve decision making by fully exploiting the flexibility of multiple devices and real time networks.
Here we bring together all the latest developments, products and news relating to Unified Communications, your one stop to stay upto date in the fast moving world of Unified Communications technology and deployments.
NewsVOSS gets $12M in Series B funds
VisionOSS Communications (VOSS) announced a $12 million infusion of Series B private equity funding Monday, as the company looks to move beyond early adopters and into the rapidly growing UC market.... Read more >>
DiVitas announces V2.0 mobile UC solution
Divitas, a leader in the UC market, today announced its V2.0 Mobile Unified Communications product, which marks a shift for the company from appliances development to a purely software focus. DiVitas... Read more >>
Cisco buys Jabber
Cisco has announced plans to purchase presence and messaging specialist Jabber. The additional features Jabber brings in play will be integrated into Cisco's WebEx Connect and UC offerings. Jabber... Read more >>
NetIQ adds Microsoft OCS 2007 support
NetIQ has added support for Microsoft Office Communications Server 2007. With a new module to NetIQ's AppManager VoIP management software, NetIQ now provides event monitoring, service performance and... Read more >>
UC on deck for new Mets park
Wi-Fi coverage and wireless ticket scanning are becoming increasingly common at sports stadiums, especially the newest arenas built within the last few year. Now, Citi Field, the new home of the New... Read more >>
Report: Vertical apps to drive UC interest
Applications built for specific enterprise user needs will have a "significant impact" on the continued development of the unified communications (UC) sector, says a report out from Light Reading.... Read more >>
Nortel Buys Pingtel
Nortel has bought Pingtel, a subsidiary of enterprise mobility firm Bluesocket. The open source IP PBX software/appliance division will hopefully have better luck moving forward. Financial terms of... Read more >>
CONTACT CENTER CORNER: Pro-active Customer Contact, Part 1: Why The Time Is Right
By Joe Outlaw Given my focus on the leading edges of customer contact you might wonder why I would be writing a series of articles about pro-active customer contact. Haven't outbound calling, auto... Read more >>
UC Pundits Gnash Teeth Over Hype
Even UC pundits are annoyed over the hype that vendors are using in promoting unified communications. Recent postings over at ucstrategies.com notes the proliferation of jargon out of many vendors,... Read more >>
UC and Human Latency
Unified communications is now being positioned as a tool to cut down on "human latency" - the process delay between waiting for human intervention and action. Over at UCstrategies, Art Rosenberg... Read more >>
| Press ReleasesUnisys Employs Quintum’s Tenor VoIP Gateway in Service Offering for Customer Trials of Microsoft’s Unified CommunEATONTOWN, NJ July 22nd, 2008 Quintum
Technologies, LLC, an innovator in VoIP technologies and a subsidiary
of Network Equipment Technologies, Inc. (NYSE: NWK), announced today
that Unisys Read more >> Deloitte Selects Nortel to Provide Managed Global Telepresence ServicesTORONTO – Known around the world for the excellence of the
professional services provided by its member firms, Deloitte's global
organization has chosen Nortel* [NYSE/TSX: Read more >> Covergence Appoints James M. Moran as CEO and PresidentMAYNARD, Mass., July 7, 2008 – Covergence®,
the leading provider of next-generation Session Border Control and
Session Management solutions to the Fortune 1000, today announced that
it has Read more >> Aspect Software Acquires BlueNote Networks
CHELMSFORD, Mass. – 9 July 2008 – Aspect Software, Inc., the world’s largest company solely focused on
Unified Communications for the Contact Center™, today announced Read more >> Sangoma Agrees to Acquire Paraxip TechnologiesTORONTO, ONTARIO--(Marketwire - July 7, 2008) - Sangoma® Technologies Corporation (TSX VENTURE:STC), the premium provider of
PC-based hardware and software for proprietary and open Read more >> |
